Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies to:

• Mobile games published on Google Play, Apple App Store, Amazon Appstore, Galaxy Store, Huawei AppGallery, and other distribution platforms.
• PC games distributed through Steam, Epic Games Store, Microsoft Store, itch.io, or other platforms.
• Browser and WebGL games.
• AR and VR applications.
• CubestaX websites.
• Online multiplayer services.
• Customer support services.
• Beta versions and early access releases.
• Future products and services unless a product-specific privacy policy is provided.

This Privacy Policy does not apply to third-party websites, services, or applications that maintain their own privacy policies.

12. Information We Collect

The information we collect depends on the specific game or service you use.

2.1 Information You Voluntarily Provide

You may choose to provide information including:

• Name
• Username
• Display name
• Email address
• Customer support requests
• Bug reports
• Feedback
• Survey responses
• Tournament registration information
• Community submissions

Providing personal information is generally optional; however, certain features may not function correctly without it.

2.2 Information Collected Automatically

When you use our Services, certain technical information may automatically be collected. This may include:

• Device manufacturer
• Device model
• Operating system version
• Language settings
• Time zone
• Country or region
• IP address
• Internet service provider
• Device identifiers
• Advertising identifiers where permitted
• Application version
• Session duration
• Screen resolution
• Memory usage
• Battery information where required for diagnostics
• Network type
• Crash reports
• Error logs
• Performance diagnostics

2.3 Gameplay Information

To operate our Services, we may collect gameplay-related information including:

• Game progress
• Save data
• Achievements
• Unlocks
• Virtual currency
• Inventory
• Match history
• Rankings
• Tournament participation
• Mission completion
• Level completion
• Statistics
• Player preferences
• Gameplay settings

2.4 Multiplayer Data

Where multiplayer functionality is available, we may process:

• Player IDs
• Usernames
• Matchmaking information
• Team information
• Chat moderation metadata (where applicable)
• Rankings
• Leaderboards
• Tournament participation
• Anti-cheat information
• Connection quality metrics

2.5 Purchase Information

If you purchase digital goods through Google Play, Apple App Store, Steam, Epic Games Store, or other authorized platforms, payment processing is handled exclusively by the platform provider.

CubestaX does not collect or store:

• Credit card numbers
• Debit card information
• Banking information
• Payment passwords

We may receive limited transaction information such as:

• Transaction identifiers
• Purchase status
• Purchased product
• Currency
• Purchase timestamp

2.6 Customer Support Information

When contacting support, we may receive:

• Email address
• Device information
• Diagnostic logs
• Screenshots
• Messages
• Attachments voluntarily provided

This information is used solely to investigate and resolve your request.

3. Information from Third Parties

Depending on the Services you use, we may receive information from:

• Platform providers
• Analytics providers
• Advertising partners
• Payment processors
• Multiplayer service providers
• Authentication providers

Examples include account identifiers from Google Play Games Services or Apple Game Center when you choose to sign in.

4. How We Use Information

We use information for legitimate business purposes, including to:

• Provide and maintain our Services.
• Authenticate players.
• Save gameplay progress.
• Synchronize cloud saves.
• Enable multiplayer functionality.
• Operate tournaments and competitive features.
• Prevent cheating and fraud.
• Improve gameplay balance.
• Analyze game performance.
• Detect crashes and software errors.
• Personalize player experiences where appropriate.
• Deliver customer support.
• Respond to inquiries.
• Process and verify purchases.
• Deliver updates and new content.
• Comply with legal obligations.
• Protect the rights, property, and safety of CubestaX, our users, and third parties.

5. Legal Bases for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we process personal data based on one or more of the following legal grounds:

• Performance of a contract.
• Compliance with legal obligations.
• Legitimate interests.
• Consent where required.
• Protection of vital interests.

6. Advertising

Some of our Services display advertisements. Advertising partners may use device information and advertising identifiers to:

• Display advertisements.
• Deliver personalized advertisements where permitted.
• Limit repetitive advertisements.
• Measure campaign performance.
• Detect advertising fraud.

You can generally manage advertising preferences through your device settings.

7. Analytics

We may use analytics services to better understand how our Services are used. Analytics information may include:

• Session duration
• Screen views
• Player retention
• Game progression
• Feature usage
• Device performance
• Crash statistics

Analytics data helps us improve stability, usability, and overall player experience.

8. Third-Party SDKs and Services

Our Services may integrate one or more third-party providers depending on the specific game. These may include:

Individual games may not use every provider listed above.

9. Cookies and Similar Technologies

Our websites and browser-based Services may use cookies, local storage, session storage, web beacons, and similar technologies. These technologies help:

• Remember preferences.
• Improve website functionality.
• Analyze traffic.
• Maintain security.
• Authenticate users.

You may control cookies through your browser settings.

10. Children's Privacy

Certain Services may be designed for general audiences, while others may be intended for children or families. Where required by applicable law, we comply with child privacy regulations including COPPA and other applicable laws.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information. Parents or legal guardians may contact us regarding information relating to their child.

11. Data Retention

We retain information only for as long as necessary to:

• Provide Services.
• Maintain player accounts.
• Resolve disputes.
• Enforce agreements.
• Meet legal obligations.
• Prevent fraud.
• Improve security.

When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

12. International Transfers

Your information may be transferred to and processed in countries outside your country of residence. Where required, we implement appropriate safeguards for international transfers consistent with applicable law.

13. Security

We employ commercially reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, and destruction. Security measures may include:

• Encryption during transmission where applicable.
• Secure authentication.
• Access controls.
• Firewalls.
• Routine monitoring.
• Least-privilege access.
• Security reviews.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion.
• Request portability.
• Restrict processing.
• Object to certain processing activities.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority where applicable.

We may request reasonable verification before fulfilling requests.

15. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including rights to know, delete, correct, and limit certain uses of personal information, subject to applicable exceptions.

16. European Economic Area, United Kingdom, and Switzerland

Individuals located in the European Economic Area (EEA), the United Kingdom, or Switzerland may exercise applicable privacy rights under local data protection laws. Requests may be submitted using the contact information below.

17. Account Deletion

Where a game supports player accounts, users may request deletion of their account and associated personal information. Certain information may be retained where required to:

• Comply with legal obligations.
• Prevent fraud.
• Resolve disputes.
• Enforce agreements.

18. Links to Third-Party Websites

Our Services may contain links to external websites or services. CubestaX is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any information.

19. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices. When changes are made, we will update the "Effective Date" at the top of this policy.

Material changes may also be communicated through our website, within our applications, or by other appropriate means where required by law. Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

20. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us:

For privacy-related requests, please include sufficient information to help us identify your request and respond appropriately.

21. Applicability

This Privacy Policy applies to all games, applications, websites, software, online services, downloadable content, multiplayer services, and future digital products published or operated by CubestaX unless a separate privacy policy is expressly provided for a specific product.